Frequently Asked Questions

Q: How can I remove myself from your email list?

A : You’ll need to log in to your personal 6 News email and uncheck the boxes of the email you no longer wish to receive.

Q: I can’t find information on a story I saw on the news, how can I get information?

A: Please provide as many details as possible: date, time, show, what it was about, etc. Email newsdirector@wlns.com. You can find videos of the top stories from our noon and evening newscasts here.

Q: I’m having problems with your website, who do I contact?

A: Send an email describing the issues you’re having to webmaster@wlns.com.

Q: I’m getting old information on your website, do you update it?

A: We update our website around the clock with the top stories of the day. The most common reason for seeing old information, is bookmarking our site. On certain browsers information isn’t always updated unless you click on your refresh button or re-type wlns.com in your browser navigation bar. This will update the site.

Q: I can’t find what I’m looking for on your site, who can help me?

A: Send an email describing what you’re having trouble finding on webmaster@wlns.com or call 517-367-2198.

Q: I have a public service announcement, how do I get coverage?

A: If you have an event you’d like to be included on our community calendar email webmaster@wlns.com with the date, time, location, and details of your event. If you have a PSA you’d like for us to include on our newscast email newstips@wlns.com with the full details.

Q: I have a story for news, how do I notify them?

A: Fax the information to 517 372-1507, email newstips@wlns.com , or call 517 372-1300.

Q: I can’t find program information on your site, where is it?

A : You’ll find “TV Schedules” box near the bottom of our homepage on the right. If you want listings just for 6 News, don’t hit the “Go” button, instead, click above on “Click here for WLNS TV 6 Schedule.” For cable & satellite, click here.

Q: Why do you play commercials louder than the programs?

A: This is a technical problem that hasn’t quite been perfected. Programs and all commercials are recorded separately, and all have variations in volume regardless of how much we try to keep levels the same for each. There is a piece of equipment that monitors the audio levels and tries to equalize them. Unfortunately, the unit isn’t perfect and some commercials are louder than programming.

Q: I have an event for the community calendar, where do I send the info?

A: Click on “Our Community” in the upper left menu bar & follow instructions for community events. You may also fax information to 517- 374-7610 or email webmaster@wlns.com. If you want to air a pre-produced PSA on tape, send it to 2820 E. Saginaw, Lansing, MI 48912.

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