Technology mixup: Medicare letter mistake surprises seniors

LANSING, Mich (WLNS) – Some seniors in mid-Michigan rely on Medicare.

If that’s you then you may have received a letter from the Department of Health and Human Services saying your Medicare assistance might stop.

That letter was most likely sent out as a mistake.

Sometimes technology isn’t always the best thing.

A major glitch at the Department of Health and Human Services resulted in thousands of seniors throughout Michigan getting letters saying they are “ineligible” for Medicare assistance.

The letter was sent out to more than 12,000 people.

DHS says if you think you’re in possession of this letter the best thing to do is to call to check up on your Medicare status with the department.

As a reminder, seniors who meet income requirements can get state help paying Medicare premiums, deductibles and co-pays.

The department is working on correcting the error and making sure everyone gets the benefits to which they’re entitled.

Because of this issue DHS is experiencing high volume of calls but they ask that you are patient and will answer all of your medicare questions.

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