University Motor Mall license suspended after customers complain

LANSING, MI (WLNS) – The doors are locked, the lights are off and there aren’t any vehicles for sale at University Motor Mall in Lansing because of a suspension and investigation by the Michigan Secretary of State’s office.

It all started when customers of University Motor Mall weren’t being issued credible titles.

Which state officials say raises the question, where did the vehicles come from in the first place?

The state is looking to answer that question through an investigation.

In the meantime, they’ve suspended the license for the dealerships in Mt. Pleasant and Lansing, meaning the owners Patrick Joslin and James Prater cannot sell or buy cars.

They can contest the suspension in court.

Their over-the-top commercials are known for catching your attention, now university motor mall has also caught the attention of the secretary of state’s office.

“For right now they’re shut down and they can’t be operating in both their locations in Lansing and Mount Pleasant,” said MI Sec. of State Office Spokesperson Fred Woodhams.

State officials say they’ve suspended the license for the auto dealership after customers complained, prompting an investigation

”We were getting complaints consumers weren’t able to get clear title to their vehicle they weren’t getting the vehicle registration as they should have, and that’s a very problematic situation because without the title people have trouble proving they own that car,” said Woodhams.

The investigation revealed the dealership did not have the legally required titles and proof of sales records on file.

We went to the university motor mall to talk with owners this afternoon, but the lot looks like this, empty with a for sale sign in the window, and the phones, disconnected.

“The number you are trying to reach is out of service”

Which is a problem for recent customers who have paid for cars, but haven’t received a title.

“When they buy a vehicle they hand over all of that money they don’t have a title which means they have difficulty proving they legally own that car and then they won’t be able to register it which means they won’t have plates and they won’t be able to drive it,” said Woodhams.

If this has happened to you, the state says the best thing you can do is to call the secretary of state’s office and ask for an investigator at 888-767-6424.

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